NUVO International LLC Privacy Policy.
Last updated: [04.05.2024]
This Privacy Policy describes how NUVO International LLC (“Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit https://xauusd.trading/ (“Site”), use our services, make a purchase or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor or other individual whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take other steps as required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we have collected and have collected personal information about you from a variety of sources over the past 12 months, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses identified below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
The information you send to us directly through our Services may include:
Basic contact information, such as your name, address, telephone number, and email.
Order information, such as your name, billing address, shipping address, payment confirmation, email address, and telephone number.
Account information, such as your username, password, and security questions.
Shopping information, such as items you have viewed, added to your cart, or added to your wish list.
Customer support information, such as information you choose to include when communicating with us, for example, when sending a message through the Services.
Certain features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect your payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide the products or services you request, and to fulfill our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties
will be handled in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of any information provided to us by third parties and are not responsible for the policies or practices of any third parties. See the Third Party Websites and Links section below for more information.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, and enabling you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via email, text message or postal mail, and displaying advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicate with you. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interests to respond to you, provide you with effective services and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to enhance and improve our Site and Services (including remembering your actions and preferences), perform analytics, and better understand how users interact with the Services (for our legitimate interests in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site so we can better tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies may negatively impact your user experience and may cause some Services, including certain features and general functionality, to function incorrectly or to be no longer available. Additionally, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With your consent, when you instruct, request or otherwise consent to the disclosure of certain information to third parties, such as to send you Products or through your use of our social media widgets or login integrations.
- Within our affiliated companies or corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users for the purposes set forth in the “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” sections above:
Category:
- Identifiers such as basic contact information and certain order and account information
- Commercial information such as order information, shopping information, and customer support information
- Internet or other similar network activity such as Usage Data
Recipient Categories:
- Vendors and third parties that perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
- Business and marketing partners
- Partners
We do not use or disclose sensitive personal information to derive characteristics about you.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information for the preceding 12 months for advertising and marketing purposes, as follows:
Personal Information Category
Identifiers, such as basic contact information and certain order and account information
Commercial information, such as records of products or services purchased and purchase information
Internet or other similar network activity, such as Usage Data
Recipient Categories
Business and marketing partners
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to post user-generated content to any public area of the Services, that content will be publicly available and accessible to anyone.
We do not control who has access to the information you choose to provide to others, and we cannot ensure that the parties who have access to that information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make public or the accuracy, use or misuse of any information you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such sites, including the accuracy, completeness or reliability of the information contained therein. Information you provide in public or semi-public areas, including information you share on third party social networking platforms, may be viewed by other users of the Services and/or users of such third party platforms, including, without limitation, for our or a third party’s use. Our inclusion of such links does not imply any endorsement of the content on such platforms or their owners or operators, except as otherwise disclosed in the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request deletion.
As of the Effective Date of this Privacy Policy, we are not aware that we have “shared” or “sold” (as those terms are defined in applicable law) personal information of persons under the age of 16.
Security and Storage of Your Information
Please remember that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, information you send us may not be secure during transmission. We recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.
How long we retain your personal information depends on a variety of factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in certain circumstances, we may deny your request as permitted by law.
Right to Access/Information. You may have the right to request access to the personal information we hold about you, including details about the ways we use and share your information.
Right to Erasure. You may have the right to request that we delete the personal information we hold about you.
Right to Rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to Portability. You may have the right to request that we obtain a copy of the personal information we hold about you and, in certain circumstances and with certain exceptions, transfer it to a third party.
Right to Opt Out of Sale or Sharing or Targeted Advertising. You may have the right to request that we do not “sell” or “share” your personal information or that we opt out of processing your personal information for purposes that are considered “targeted advertising” as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you are using to visit the Site.
Right to Limit and/or Opt Out of Use and Disclosure of Sensitive Personal Information. You may have the right to request that we limit the use and/or disclosure of sensitive personal information to only that necessary to perform the Services or provide goods reasonably expected of the average individual.
Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
Objection: If we refuse to process your request, you may have the right to object to our decision. You can do this by responding directly to our refusal.
Managing Communication Preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option displayed in our emails. If you opt out, we may continue to send you non-promotional emails, such as those about your account or orders you have placed.
You can exercise any of these rights in the places indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. Before we can provide a substantive response to your request, we may need to collect information from you to verify your identity, such as your email address or account information. You may designate an authorized agent to make a request on your behalf to exercise your rights, in accordance with applicable law. Before accepting such a request from an agent, we will require proof that you authorize the agent to act on your behalf and may require you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have a complaint about how we process your personal information, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision or to escalate your complaint to your local data protection authority by contacting us using the contact information provided below.
International Users
Please note that we may transfer, store, and process your personal information outside of your country of residence, including to the United States. Your personal information is also processed by personnel and third party service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant competent authority in the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please email us at support@xauusd.trading.